Whenever I open any Word document, it opens very small - like a thumbnail - at the upper left corner of my - Answered by a verified Tech Support Specialist We use cookies to give you the best possible experience on our website. Provides a guide to identify and resolve problems that you experience when you start Word 2010, Word 2007, or Word 2003 by using different troubleshooting steps. How to troubleshoot problems that occur when you start or use Word - Office Microsoft Docs.
Note: This article applies only to Office 365 operated by 21Vianet in China.
Ready to install Office 2016 for Mac for Office 365? This article tells you how.
Requirements
To use Office for Mac 2016, you must have:
The way Word launches document windows confuses the heck out of me. When I first installed Word (2016 for Mac) it would bring up the document windows very small, so I always had to enlarge them. Then somehow a few months ago it switched to opening them HUGE, like 4/5th's of my 27 inch screen. Apr 16, 2018 Boxes appear instead of text in a Word for Mac 2011 document. Content provided by Microsoft. (Malgun Gothic) used in Word 2008 or Word 2010 is not used in Word 2011. When you open the document in Word 2011, it tries to substitute the font and chooses one that contains different characters (Arial Unicode MS).
Mac OS X 10.10 or later
One of the following subscriptions:
Office 365 Enterprise E3
Office 365 Business
Office 365 Business Premium
Office 365 ProPlus
Office 365 ProPlus for Students
Office 365 ProPlus for Faculty
Office 365 Midsize Business
Office 365 Small Business Premium
Apr 16, 2018 Exit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder in Mac OS X Lion, hold down the OPTION key while you click the Go menu. Open Preferences. Look for a file that is named com.microsoft.word.plist, and move the file to the desktop.
Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.
Download and install Office 2016 for Mac
From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.
Go to Settings > Office 365 Settings > Software.
On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.
Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.
On the first installation screen, select Continue to begin the installation process.
Enter your Mac login password to complete the installation.
Microsoft Word For Mac
After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.
Review the Word 2016 for Mac What's New screen, and then select Get started.
On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.
Microsoft internet explorer for mac book 10.7.5. Click on Ok to save changes.ChromeInitially, Google Chrome was not compatible with this machine.
After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.
On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.
Need help?
Microsoft Word Opening Small Mac Keyboard
If you can't complete the install after going through these steps, contact the 21Vianet support team.