Last updated: February 2020
Word 2016 crashes on save/save as. When I do a save as or save, MS Word 2016, Version 1704 Build 8067.2157 becomes non responsive. No matter what the destination is, usually documents, it just crashes. Task manager to get out of it. 2018-4-16 Word for Mac document stops responding when you try to open a document. Content provided by Microsoft. When you try to open a Microsoft Word for Mac document, Word for Mac stops responding. Additionally, you may have to use. 2017-6-29 Word 2016 Hangs When Saving Files in Windows 10, but a Fix is Coming. If yes, start Word normally. Click on the Microsoft Office Button 5. Click on the Word Options button 6. Click on Add-ins and check the active Application Add-ins listed. Part 1: Why Microsoft Word Keeps Crashing on Mac? Before we discuss issues to fix the Microsoft Word Mac crashing issues, it is important to note what could have caused the problem to begin with. In this way, you would be able to understand why does Word keeps crashing on Mac and can even avoid it in the future.
ISSUE
Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS.
Symptoms:
Text appears garbled or in a different font
Fonts not appearing in font picker
STATUS: WORKAROUND
We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active.
For more information, read about how to fix Issues with fonts in Office for macOS
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Does your Word document keep freezing and crashing all the time? If you have this kind of trouble, this article will guide you to fix the frozen Word docunment with effective solutions. Follow the solutions below and fix the frozen Microsoft Word document.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Fix 1. Disable COM Add-ins | Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins..Full steps |
Fix 2. Repair Office installation | Manually repair Office installation with programs and features or use a third-party word repair tool..Full steps |
Fix 3. Repair corrupted template | Close Word > go to Start > Run > Type %appdata%microsofttemplates > Enter..Full steps |
Fix 4. Run Word in Safe Mode | Press Windows + R keys, type: word /safe, and hit Enter. Check if you can open the Word application..Full steps |
Fix 5. Reinstall MS Office | Open Control Panel, click 'Program and Features', then select Microsoft Office. Click 'Uninstall'..Full steps |
'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing!
I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'. Is there anybody that can help me get out of this situation?'
Before you start dealing with the Word document freezing problem, you'd better learn what has lead to the freezing problem. Here are possible causes:
Knowing the exact causes of why the Word document keeps freezing will effectively help to find the right solution and make Word work again. Check the provided methods below to bring your Microsoft Word back to life immediately:
This part includes 5 verified solutions that are able to assist you in fixing frozen Word:
Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.
Step 2. Click 'File' > 'Options' > 'Add-Ins'.
Step 3. Click 'Manage' and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.
After this, restart Word to check if the issue has been resolved.
To repair the frozen Word, you have two options to repair the Office installation: 1. Manually repair Office; 2. Use a third-party Office repair tool.
Select either option to repair your MS Office and make the Word application to work again.
Step 1. Open Control Panel, click 'Programs and Features', locate and select your Microsoft Office.
Step 2. Click 'Change' in the top menu.
Step 3. Click 'Repair' and then 'Continue' on the pop-up window.
For Newer versions of Microsoft Office users, choose 'Online Repair'or 'Quick Repair' and click 'Repair'.
Step 4. Wait for the repair process to finish and restart your computer.
After this, restart Word application to see if you can create or edit a document file.
To instead of the manual method, you can also search the Word repair or Office repair tool online.
You'll find multiple types of repairing tools available to provide Office repairing service, making Word application work again.
Close Word -> Go to Start -> Run -> Type %appdata%microsofttemplates -> Enter -> browse for Normal.dotm file and rename it as oldNormal.dotm and reload Word.
Step 1. Press Windows + X and select 'Command Prompt (Admin)'.
Sign in if the program requires administrator permission.
Step 2. Enter the command below and hit Enter:
Step 3. Wait for the command to finish and exit Command Prompt.
Step 1. Press Windows + R keys, and type: word /safe. Hit Enter to launch Microsoft Office into Safe Mode.
Microsoft office for mac 2011. Step 2. Check if you can open the Word application or create a new file in Word.
If yes, the problem got resolved. If not, continue with the following steps.
Step 3. Open Word, go to 'File' and select 'Options'.
Step 4. Click 'Advanced', scroll down to Show Document Content, and select 'Show picture placeholders'. Click 'OK' to save the changes.
After this, restart MS Office. Check if you can run Word and edit files again.
Note: Make sure that your activation key can be used twice before taking the below steps. Find your serial key and save it in a text document.
Step 1. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.
Step 2. Click 'Uninstall' in the top menu.
Step 3. Re-install Microsoft Office on your PC and activate it with your serial key.
If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help.
If your freezing Word document gets lost after you have tried the 5 solutions above, you can try data recovery software or use its AutoRecover feature in Microsoft Office to restore your lost files with simple clicks.
Applies to: Recover disappeared or lost files (saved on local PC) due to frozen Word application or other errors.
First, Download and install reliable file recovery software, such as EaseUS Data Recovery Wizard, on your PC.
Next, go through the next 3-step tutorial to bring lost Word documents back:
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.
Microsoft Office contains an AutoRecover feature which will automatically save the temporary file of an editing document to a local folder on your computer.
Only if you have enabled the Auto-Save option, you can effectively retrieve the Word file which got closed without saving:
For Windows users, refer to this link and recover unsaved Word documents.
If you use a Mac computer, please follow this link and recover lost Word documents on Mac.
If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks.
If you prefer a comprehensive plan to protect important and valuable Word documents, it's smart of you to follow below tips and create a full backup plan for MS Office Word: Outlook email for mac free download.
Applies to: Back up saved Word file on your local drive.
Reliable file backup software like EaseUS Todo Backup can help you effectively back up important Word files on a local drive with ease.
By setting an automatic backup plan to an external USB or a local drive, all your saved Word, Excel, PowerPoint, images, videos, emails, etc., will be fully protected.
Applies to: Autosave the editing Word document.
Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.
Step 2. Click 'Save' and check the below two boxes:
Step 3. Click 'OK'to confirm.