May 12, 2015 I'm the IT person for a large, university library. I've had this problem off and on for years and came across it once again yesterday which is why I am once again trolling the internet for a solution. For the record, I have not actually found a. This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac.
Apr 16, 2018 Now, open the Microsoft folder (in Preferences), and drag com.microsoft.Word.prefs.plist to the desktop. Note If you have Service Pack 2 installed, open Application Support Microsoft instead of Preferences Microsoft. Do you see the error? Quit Word, and drag one of the files back to its default location and test again. Go back to your Microsoft Office application and try printing to the printer you just re-added. If it still won't print, it may be that you need to replace your print driver files. Remove and reinstall your print driver files. Deleting and reinstalling your printer resets that printer's settings but may not always replace the print driver. Jan 07, 2008 Unable To Print Specfic Word Document. I have MAC Microsoft Office 2004 and she has Windows Microsoft Office 2003.There shouldn't be any problems because I always send her stuff from my MAC.
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Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
When you print a Microsoft Word document, the printer settings are ignored. These printer settings include the paper size, the page orientation, and the page margins.
Consider the following scenario. You change the properties of the printer driver to specify paper size, page orientation, or page margins. However, when you print a Word document, its paper size, page orientation, or page margins differ from what you specified in the printer driver properties.
This issue occurs because the Page Setup settings that you specify in your Word document override the settings that you specify in the printer driver properties.
To work around this issue, do not specify the paper size, page orientation, or page margins in the printer driver properties. Instead, specify these settings in your Word document. If there are multiple sections in your document, you must specify the settings for each section of the document.
To specify these settings, follow these steps:
Start Word, and then open the document you want to change.
In Microsoft Office Word 2003 and in earlier versions of Word, click the page or the section that you want to print, and then click Page Setup on the File menu.
In Microsoft Office Word 2007 and Word 2010, click the page or the section that you want to print, and then click the Page Layout tab. In the Page Setup group, click Page Setup to open the Page Setup dialog box.
Click the Paper tab.
Under Paper size, click the paper size that you want.
In the Paper source area, perform one of the following steps:
If you want to change the document's page orientation or its page margins, click the Margins tab.
Select the options that you want.
Perform one of the following steps in the Apply to box:
Click OK.
Repeat steps 2 to 9 for each section of your document for which you want to specify settings.
For more information about how to print documents from Word, view the following topics in Microsoft Word Help:
It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again.
In this article I'm going to assume that you've already checked a few of the obvious things such as:
Is the printer turned on?
Is there paper, ink and/or toner in the printer?
All cables to the printer and the computer are securely connected?
Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message.
This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac.
The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update. Walk through the Software Update wizard and have it download and install any updates that it finds.
Once the updates are complete, reboot your computer then try your print job again. If it still won't print your printer may be paused or another print job may be holding up the queue.
Click the printer's icon in the Dock to open the printer's queue window .
If you see the Resume button in the toolbar that suggests that the printer is paused. Click the Resume button and see if printing proceeds.
If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right .
It's possible that the problem is in your document, so let's try printing from a different document to test that idea.
Create a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To do that click File > New
Type a few words of random text
Try to print the document
If it prints successfully that tells us that the problem is in your existing document. See Troubleshoot damaged documents in Word for Mac.
If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font. Try printing again. If it prints successfully that tells us the problem is with the font you're using. The easiest solution is to use a different font for your text.
To test whether another program can communicate with the printer, and whether the printer driver is functioning, try to print from another program such as Notes. Start the Notes app on your Mac, open an existing note or create a new note with some sample text, then click File> Print and see if it will print.
If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. See Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.
If it does not print successfully from other programs that suggests there may be a problem with the printer drivers or configuration.
You should also consider making a copy of the Containers folder described below, just in case. You can do this by exporting messages from Outlook in mbox format. If you use an IMAP server or an account like iCloud or Gmail, there’s nothing to worry about, your messages and attachments will still be on the server. Uninstall microsoft office on mac os. However, if you have downloaded messages and attachments and deleted them from the mail server, or if you use a POP3 mail server, you should backup up all your messages and attachments before you uninstall Outlook.
To delete and add the printer, follow these steps:
Click the Apple logo in the upper-left of the screen
Click System Preferences
Click Printers & Scanners
Select the printer that you want to remove
Click Delete (-)
To add a new printer and test it, Click Add (+)
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In the Connection Method list, click the connection method that your printer uses
In the Printer list, click the printer that you want to add, and then click Add
Go back to your Microsoft Office application and try printing to the printer you just re-added. If it still won't print, it may be that you need to replace your print driver files.
Deleting and reinstalling your printer resets that printer's settings but may not always replace the print driver files. Follow these steps to replace those:
Click the Apple logo in the upper-left of the screen
Choose System Preferences
Choose Printers & Scanners
Control+Click anywhere in the device list. Choose Reset printing system from the shortcut menu.
In Finder choose Go > Go to Folder and go to the /Library/Printers/ folder.
In the Printers folder that appears click Edit > Select All then choose File > New folder with Selection to create a new folder containing those drivers. The folder will be named 'New Folder With Items' by default, which is fine for our purposes. When we're done you can delete that folder to save space.
Repeat the process you did for deleting and reinstalling the printer. This time your system will download and install new printer drivers too.
Go back to Office and test your printing again. If it still doesn't work your printer preference files might be causing the problem.
Corrupted printer preference files may cause printing issues. To replace the printer preference files, follow these steps:
On the desktop, click File, click New Folder, type Print Prefs, and then press RETURN on your keyboard
On the Go menu, click Home
Open Library
Note: The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu
Click Preferences
Hold down the Apple or Command key, and then click each com.apple.print.*.plist file. For example, hold down the Apple key, click com.apple.print.PrintCenter.plist, and then click com.apple.print.PrintingPrefs.plist. In this example, the com.apple.print.PrintCenter.plist and com.apple.print.PrintingPrefs.plist files should be highlighted
Drag the files that you highlighted in step 5 to the Print Prefs folder that you created in step 1.
Restart your Mac
Try printing again from Microsoft Office for Mac.