Prior to the removal of Microsoft AutoUpdate, you should first log into your Mac with an administrator account, and turn Microsoft AutoUpdate off if it is running. To deactivate an app, right click its icon in the dock and select Quit option (or choose Microsoft AutoUpdate Quit Microsoft AutoUpdate on the Menu bar). Nov 16, 2017  I recently downloaded Microsoft Office 2016, and the Microsoft AutoUpdate does not seem to be working. It clearly displays that I need to update my current version of Microsoft Word 15.17 to Microsoft Word 15.17.1, but every time I try to get it to update, it just doesn't update it for me and displays the message.

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Microsoft Autoupdate Mac Stuck

Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac

Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.

msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.

Microsoft Autoupdate Mac Won't Update

Use the following steps to start using the tool:

  1. Open the Terminal application
  2. Enter cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS
  3. Run ./msupdate --help

The following options are displayed: Microsoft office home & student 2019 for mac.

Microsoft Autoupdate Mac Not Updating Pc

Examples of how to use msupdate

Autoupdate
  • Display the current configuration parameters for AutoUpdate:./msupdate --config
  • Display the current configuration parameters in machine-readable format:./msupdate --config --format plist
  • List all available updates:./msupdate --list
  • Download and install all available updates:./msupdate --install
  • Download and install the latest updates for Word, Excel, and PowerPoint:./msupdate --install --apps MSWD2019 XCEL2019 PPT32019
  • Download and install a version-specific update for Outlook:./msupdate --install --apps OPIM2019 --version 16.17.180090901

Application identifiers

The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.

ApplicationLatest version12016 version2
WordMSWD2019MSWD15
ExcelXCEL2019XCEL15
PowerPointPPT32019PPT315
OutlookOPIM2019OPIM15
OneNoteONMC2019ONMC15
MAUMSau04MSau04
OneDriveONDR18
TeamsTEAM01
Skype for BusinessMSFB16
Remote DesktopMSRD10
Intune Company PortalIMCP01
Defender ATPWDAV00
Edge CanaryEDCN01
Edge DevEDDV01
Edge BetaEDBT01
Edge StableEDGE01

1 These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.

2 These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.

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Note

  • If an update is pending for MAU itself, that update must be applied before any applications can be updated.
  • Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.

Related topics

Microsoft Autoupdate Mac Not Updating Ipad

  • Update history and release notes for Office for Mac
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