The Activation Troubleshooter runs on Windows PCs and can fix activation errors for Office Home & Student, Office Home & Business, Office Professional, and individual Office apps, like Visio, Project, Word, and Outlook. Office 2019 for Mac Office for business Office 365 for home Office 365 Small Business Office 365 Small Business Admin Office 365 Admin Office 2016 for Mac Office 365 for Mac More. Nov 04, 2014 How to turn ON/OFF Microsoft Two-Step Verification.Authentication is a user authentication system where an user needs to provide two different factors to authorize the user’s identity. It is not a new concept and in many places we are knowingly or unknowingly using it for secure access.

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Microsoft PowerPoint 2004. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library, and then open Preferences. Drag com.microsoft.powerpoint.plist to the desktop. If you cannot locate the file, PowerPoint is using the default preferences. These steps reset the activation state for Microsoft 365 Apps for enterprise. After the locations are cleared, the activation flow will represent an initial activation. Click any Office app, like Microsoft Word to start the activation process. You may need to scroll down to find it. The What's New window opens automatically. Note: If there is no What's New window, you may need to activate from within the Office app. On the top menu, click Word Activate Office.

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You might see this error when you try to activate Office for Mac:

The system requires that you sign on to a valid account. The error code is: 0xD000000C

Troubleshoot error code 0xD000000C on Office for Mac

  1. Make sure the internet is working on the Mac you're trying to install on. You can do this by opening your internet browser and going to www.microsoft.com. If the page loads, your internet connection is working.

  2. Quit out of all Office apps.

  3. Download and run the License removal tool to remove all the Office keychain entries.

  4. Start any Office app again and follow the activation prompts.

Are you using a network account?

If you've signed in to your Mac using a Network account such as Open directory accounts, this error may occur because Office for Mac can't write your credentials into the keychain as it is 'read-only.'

  1. If you are signed in with a network account, sign out and sign back in with your local user account. Try activation again.

  2. If you don't have a local user account, you must create one:

    1. From the Apple menu, select System Preferences > Users & Groups.

    2. Select Click the lock to make changes, and type your password. Select Unlock.

    3. Select +, and then fill in the new account information, and then select Create User.

    4. Log into your local user account and activate again.

Contact support

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If you're still having issues with activating Office for Mac, please contact Microsoft support.

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