Exchange ActiveSync. Exchange Online supports the Microsoft Exchange ActiveSync protocol, which synchronizes mailbox data between mobile devices and Exchange Online, so users can access their email, calendar, contacts, and tasks on the go. A wide range of mobile devices work with Exchange ActiveSync, including Microsoft Windows Phone. This is why, as a lead generation tool, it’s only natural that we examine the 7 best desktop email clients for Mac. The desktop email clients for Mac that we look at in this article make tasks such as organizing email, searching through archives, and staying in touch with friends or professional connections simpler.
Nov 21, 2015 Here are our picks for the best alternative email clients. Unibox (Mac OS X/$10) Unibox. Unibox is a sleek, Mac-friendly alternative to Outlook. As you’ll notice once you get started, Unibox showcases. Postbox (Windows/Mac OS X/$10) Mailplane (Mac OS X/$25) eM Client (Windows/Free) Inky. True, once Microsoft did have an actual half-decent Outlook client for the Mac, but that was done by the Exchange team, and as soon as Mac OS X came out, the company just walked away from it. Davmail You can use Davmail in front any email client to connect to MS Exchange Thunderbird with ExQuilla You can use Thunderbird to connect to MS Exchange with the commercial add on eM Client has a modern look with support for Exchange, Gmail, Office 365, ICloud, Outlook.com, OSX mail server and IceWarp mail server. It works really well.
Microsoft Outlook is an email program that includes support for calendar, contacts, tasks, and the following key features:
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MAPI over HTTP Messaging Application Program Interface (MAPI) over HTTP allows Outlook users to connect to Exchange Online mailboxes over the internet from outside their organization's firewall. MAPI over HTTP, the long term replacement for Outlook Anywhere. This connectivity method offers improved connection resiliency, more secure sign-in, extensibility, as well as enhancements for IT and support. To learn more, see RPC over HTTP reaches end of support in Office 365 and MAPI over HTTP.
Autodiscover The Autodiscover service feature automatically configures Outlook to work with Exchange Online. Outlook users can receive their required profile settings directly from Exchange Online the first time they sign in with their email address and password. These settings automatically update the Outlook client with the information necessary to create and maintain the user's profile. An SSL certificate is required to use the Autodiscover service. This SSL certificate is limited to a single primary SSL domain.
Cached Exchange Mode The Cached Exchange Mode feature allows Outlook users to access local copies of their Exchange Online mailboxes when they are not connected to the internet. Cached Exchange Mode retains a client-side copy of users' Exchange mailboxes in Outlook and automatically synchronizes this copy with the email server. We recommend using Outlook in Cached Exchange Mode because it provides offline access and helps to provide a responsive user experience even when network conditions between the client and the server are not ideal.
By default, Outlook access is enabled for all users. Administrators can disable access for specific users or groups through Windows PowerShell. We recommend using the latest version of Outlook—with the latest service pack installed—to access Exchange Online.
For information about which Outlook clients are supported by Exchange 2016 and Exchange Online, see System Requirements for Office.
Office 365 is designed to work with the latest browsers and versions of Office. If you use older browsers and versions of Office that aren't in mainstream support:
Important
Outlook is not provided as part of the Exchange Online subscription price. Microsoft Office Pro Plus (which includes Microsoft Outlook) is included in some Office 365 plans and can be purchased as a separate subscription. You will see the following limitations if you use POP to connect to an Exchange Online email account: > No calendar information > No free/busy information > No Global Address List > No push email > When connecting through POP, all messages will be downloaded to the client and there will be no synchronization between multiple computers or devices (such as between a laptop and a phone).
Outlook on the web is a web-based version of the Outlook email program that is used with Exchange Online. It lets users access their email, calendar, and contacts through a web browser from wherever they connect to the internet. For information about supported browsers, see Supported browsers for Outlook on the web for business.
Outlook on the web comes in two client versions, both of which can be used with Exchange Online:
Outlook on the web The standard version of Outlook on the web provides Exchange Online users with a messaging experience most similar to that of Outlook users. It supports most newer web browsers and is optimized for use on tablets and smartphones as well as desktops and laptops. Users can read and send messages, organize contacts, and schedule appointments and meetings. The default activity-based time-out is set at six hours, but it can be configured by an administrator in Windows PowerShell from 5 minutes to 8 hours. This time-out depends on user interactions within the web app, such as selecting a button or selecting a message. There is also a separate security-driven time-out, which is not configurable and will occur regardless of user activity. If a user is logged in for 8 hours, OWA will automatically log the user out and ask for re-authentication.
The light version of Outlook on the web The light version of Outlook on the web provides Exchange Online users access to the mailbox using almost any web browser. Users can read and send messages, organize contacts, and schedule appointments and meetings. The default activity-based time-out is set at six hours, but it can be configured by an administrator in Windows PowerShell from 5 minutes to 8 hours. This time-out depends on user interactions within the web app, such as selecting a button or selecting a message. There is also a separate security-driven time-out, which is not configurable and will occur regardless of user activity. If a user is logged in for 8 hours, the light version of OWA will automatically log the user out and ask for re-authentication.
Outlook on the web also is available in mobile versions. For more information, see this page.
Exchange Online supports Microsoft Outlook for Mac, which provides email, calendar, an address book, a task list, and a note list.
Exchange Online works with Outlook apps available for iOS, Android, and Windows Phone. On any of these devices, use the app store to find the Outlook app. Here's a breakdown by mobile OS.
Device | Android | iOS | Windows Phone |
Outlook mobile app availability | Yes Get Outlook for Android | Yes Get Outlook for iOS | Built-in |
Built-in email apps compatible with Exchange Online | Gmail app/Samsung Email app | iOS Mail app | Outlook Mail, calendar, contacts |
More information | Android mobile setup | iPhone or iPad setup | Windows Phone setup |
There are also options for using Exchange Online with devices, including Blackberry.
Outlook gives users the fast, intuitive email and calendar experience that they expect from a modern mobile app, while being the only app to provide support for the best features of Office 365. It is the only email app specifically designed to support the full Office 365 experience, giving users a coherent experience from desktop to mobile. Outlook is integrated with Intune, enterprise mobility and security, and Exchange controls to keep data and users safe.
With Outlook, users can:
Manage their entire day from a mobile device.
Connect to the apps and services they need to be productive, while keeping their work and personal information separate and secure.
With Outlook for iOS, Outlook for Android, or Outlook for Windows Phone, users can:
Benefit from a focused inbox that priorities important email
Customize swipe gestures to match their unique email habits
Create travel itineraries that can be added directly to the calendar, with key information available at a glance
RSVP to meetings from the inbox.
Use intuitive icons in email and calendar appointments that help them process information quickly
Use a consistent and familiar Outlook experience across all devices
Easily launch and join Skype meetings from the calendar
Read and respond to IRM encrypted and protected emails
Share files stored in OneDrive for Business
Set Automatic Replies with a tap
View and manage shared and delegated calendars
Search their company's global address list with a few taps
View coworker's availability and schedule a meeting time that works for everyone
See invitees accept, tentative, and decline status
Share calendars right from their phones
Start and join Skype meetings right from a calendar
Access work and personal calendars in one place, without switching apps
Exchange Online supports the Microsoft Exchange ActiveSync protocol, which synchronizes mailbox data between mobile devices and Exchange Online, so users can access their email, calendar, contacts, and tasks on the go.
A wide range of mobile devices work with Exchange ActiveSync, including Microsoft Windows Phone, Apple iPhone and iPad, and Android phones and tablets. In addition to mobile phones and devices, the Mail application in Windows Phone uses Exchange ActiveSync to connect to Exchange Online. A complete list of current Exchange ActiveSync licensees is available at the Exchange ActiveSync Licensing site.
For more information about Exchange ActiveSync, see Exchange ActiveSync.
Important
The maximum number of Exchange ActiveSync devices per mailbox is 100.
Applications developed using Exchange Web Services (EWS) or the EWS Managed API let administrators access data stored with Exchange Online from applications that are running on-premises, in Azure, or in other hosted services.
For more information on applications developed with Exchange Web Services, see Web Services in Exchange.
Exchange Online supports mailbox access through both POP3 and IMAP4 protocols. POP and IMAP access requires encryption using SSL. POP is enabled by default for all users. Users can view their POP and IMAP connection settings in Outlook on the web. Administrators can disable POP and IMAP access on a per-user basis.
For more information about POP3 and IMAP4 connectivity, see POP3 and IMAP4.
Simple Mail Transfer Protocol (SMTP) is used to send outbound mail for clients that connect to Exchange Online through IMAP or POP. It is the primary protocol for routing and delivery through Exchange Server. Exchange Online supports two types of SMTP relay services for authorized internal customer applications that require SMTP mail submission:
SMTP message submission to users inside the managed environment.
Authenticated SMTP message relay to addresses outside the managed environment.
Important
IP addresses for authorized source servers are required to allow SMTP relay. Transport Layer Security (TLS) encryption and authentication is required when using SMTP to send email.
Office 365 email is available on BlackBerry® devices via Exchange ActiveSync. To find out what your options are, see these topics:
For more information, see BlackBerry.
Note
If you are using Office 365 operated by 21Vianet in China, BlackBerry Business Cloud Services is not available. However, you can use Exchange ActiveSync devices or an offering from Research in Motion (RIM, the BlackBerry wireless email solution) to run Blackberry Enterprise Server (BES).
To view feature availability across Office 365 plans, standalone options, and on-premises solutions, see Exchange Online service description.
Microsoft Outlook 2016 for Mac is out! As of July 9, 2015, subscribers to Microsoft Office 365 can use the brand new Office 2016 for Mac suite. Seven updates had been already released since the preview version in March, bringing more stability and performance to this release.
If you’re not a Microsoft Office 365 customer, you’ll have to wait some time before you can take advantage of Office 2016 for Mac by downloading it from SherWeb’s Control Panel. While we’re busy working on the new release, this is an opportunity to highlight the great features of the Microsoft Outlook 2011 for Mac client. Perhaps you’ve never used it? We know you have a wide choice when it comes to accessing your emails on a Mac OS X computer. But to get the most of Exchange 2013 on your Mac, especially if you’re in a corporate environment, you have to use a tool that integrates as seamlessly as possible with your Mac OS X and gives you access to most of the email service features. Mail is the native email app for the operating system, but if you had to use it before, you know it doesn’t have the organizational functions and features that are useful in business! You need the right tool that accommodates both long-time Mac users and Windows users that are shifting to Mac.
That tool is Microsoft Outlook for Mac. The 2011 version was released as a totally new product for Mac OS X users, superseding the former Microsoft Entourage 2008 application. As part of the Office 2011 suite, it came with a new layout. While, it didn’t totally replicate what was then the new Microsoft Outlook 2010 for Windows, it was made to embed itself more tightly with Mac OS X.
For instance, you can use the built-in Mac OS X backup feature – Time Machine – to backup Outlook 2011 with a noticeable difference in performance. Backups are fast thanks to the local email structure in the background: each email item is a separate file.
With Outlook 2011, you can register different accounts (any POP3/IMAP, AOL, Gmail, Windows Live Hotmail or Yahoo mailbox) along with your Exchange 2013 account, under one single identity. Moreover, the mailbox consolidation feature helps you group similar folders, such as inboxes from the different accounts so they appear under one single view. You can easily keep track of all your mailboxes.
The Ribbon, located along the border in top of the window, is the feature that comes from the Outlook 2010/2013 concept. It displays possible actions for a selected item or functionality (mail, calendar, task, contact) and of course, the Mac-style menu is still available.
The Ribbon offers three groups of commands in tabs inside the main window: Home, Organize and Tools. Clicking on the field at the top-right of the window makes a fourth tab appear. The Search tab helps create complex searches with a variety of criteria.
Outlook 2011 will allow you to use one master category list, importing categories from Mac right inside your mailbox.
Contacts, calendar and tasks from Outlook 2011 can still be viewed at a glance when the application is closed, through the standalone My Day app. From Outlook, you can open a set My Day to automatically be launched at the computer start. From My Day, you can create new task items.
Compared to Entourage 2008, editing HTML emails is flawless. Forwarding or replying to an HTML message does not alter its global layout. By default, HTML mode is activated when editing a new email. You can switch to plain mode in a simple click.
Are you using Lync? You may take advantage of the Lync-Exchange integration with presence information right into your mailbox. See availability status and even start a conversation in Lync 2011 for Mac right from your mailbox in Outlook 2011.
Note all the tips above are excerpts of the functionalities you get with your mailbox in Outlook 2011.
Because you get unlimited storage for your Hosted Exchange 2013 accounts with SherWeb, the number of items to be synced with the identity on your Mac computer can be high. To avoid issues linked with synchronization, like database corruption, here are a few tips. Follow them to keep your Exchange identity healthy on Mac.
Email Structure
You may have created folders, subfolders and rules to automatically organize your emails. Outlook will behave better if you create your folders right on top of the mailbox, not under default folders like Inbox or Sent Items.
Note: in this picture, the Daily Requests folder is not nested under Inbox. This is the recommended structure.
To create or move folders at the top of the structure, use Outlook Web App (OWA). Of course any changes made in this web interface are replicated straight inside Outlook 2011.
Moving items
Do not move a huge amount of items directly in Outlook 2011. Chances are high that the application will freeze. To move five or ten emails, you can keep using Outlook 2011. But for dozens or hundreds, use OWA instead.
Synchronization issues
You many notice discrepancies between your Exchange local identity and your mailbox’s contents in OWA (in the server). These are signs that the synchronization with Outlook 2011 is no longer working properly. First, try to force a resync by reloading the cache. If this does not solve the issue, save troubleshooting time, backup Outlook 2011 and rebuild your identity on the Mac computer.
You’re all set for a better experience on your Mac computer… until you get the new Microsoft Outlook 2016 for Mac client!
Outlook integrates well with most applications and devices. But like most email solutions, it doesn't work perfectly all the time. This guide covers some of the most common issues and how best to deal with them.