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2012-1-10  A question mark appears over the icons for Word, Excel, and PowerPoint when I try to open them Original Title: 'microsoft office for mac problems opening up' i installed MS office on my mac. It downloaded but when i go to press word, excel, powerpoint or whatever to open it, it won't open and a question mark appears over the W or P or X for. 2019-2-18  Open any Microsoft Office application. You can open Microsoft Word, Excel, PowerPoint, or Outlook. To access any of the Office apps on your Mac, click the desktop and click Go in the top menu bar, and then select Applications in the drop-down menu. Many of the shortcuts that use the Ctrl key on a Windows keyboard also work with the Control key in Office 2016 for Mac. However, not all do. Note: If a shortcut requires pressing two or more keys at the same time, this topic separates the keys with a plus sign (+). 2010-6-1  Download Office 2010 Add-In: Icons Gallery from Official Microsoft Download Center. Office 2010 Add-In: Icons Gallery Important! Selecting a language below will dynamically change the complete page content to that language. Use Word as you normally would. The Office Icon Gallery appears on the Office Backstage view when.

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Symptoms

While using Word for Mac one or more Toolbars are missing and cannot be added.

Cause

Material Adverse Change

This behavior can be caused by one of these things:

  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' display of toolbars on and off.
  • There is an issue with the Normal template in Word.
  • The toolbars or menus are modified.

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Resolution

To resolve this problem, try the following methods.

Method 1: Make sure that tool bar display is not turned off

  1. In the upper-right corner of the window click the oval button.

    Note

    When this button is clicked, it hides all the toolbars. A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit, and then restart Word to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Reset the toolbars and menus in Word

You can reset the toolbars and menus in the Customize Toolbars and Menus option, any saved customization is removed, and all settings are reverted to the original default settings.

  1. Open Word.
  2. Go to View in the menu.
  3. Choose Toolbars.
  4. Select Customize Toolbars and Menus.
  5. Select Toolbars and Menus in the top of the Customize Toolbars and Menus window.
  6. Select the item in the list you want to reset (Menu Bar, Standard, Formatting).
  7. Click Reset.
  8. Click OK when getting prompt: 'Are you sure you want to reset the changes made..'
  9. Click OK.

Note

When View is missing from the menu, then you can also Control Click the Standard Toolbar and go to Customize Toolbars and Menus here.

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If Method 2 did not resolve the problem, try Method 3.

Method 3: Create a new Normal template Note

When a new Normal template is created, any saved customization is removed, and all settings are reverted to the original default settings.

Step 1: Quit all programs

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

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When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner and proceed to Step 2.

Step 2: Word 2008 and 2011: Move the Normal.dotm template file to the Trash

Microsoft Office Icon Change Mac Pro

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Select the Application Support folder.
  5. Select the Microsoft folder.
  6. Open the Office folder.
  7. Open the User Templates folder.
  8. Move Normal.dotm to the Trash.
  9. Start Word, a new Normal.dotm template will be created when you choose Quit Word in the Word menu.

Note

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When you had Word 2004 on your Mac previously and you now have Word 2008 or Word 2011, also check if the Word 2004 Normal file is present on the system, if so, trash this Normal template file as well.

Step 3: Word 2004: Move the Normal template file to the Trash

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  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Select the Documents folder.
  4. Select the **Microsoft User Data **folder.
  5. Move Normal to the Trash.
  6. Start Word, a new Normal template will be created when you choose Quit Word in the Word menu.
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